When processing complex orders or dealing with personalized gaming offers, you may need to adjust the total payment amount accurately. The "Surcharge" product is a convenient technical tool designed to let you easily pay for price differences, additional manager services, or custom orders. This item is universal and works for users from any account region, providing maximum flexibility for your purchases on our platform.
What is the Surcharge product used for?
- Price Adjustments: Cover the difference if an in-game store price changes after you've placed an order.
- Custom Services: Pay for exclusive bundles, subscriptions, or items discussed individually with our support team.
- Region/Platform Changes: Cover currency conversion or regional price gaps when shifting your order details.
- Consolidated Payments: A simple way to add the exact amount needed to activate complex seasonal offers.
Why use our Surcharge service?
| Flexible Denomination | You choose the exact amount to pay by combining packs or adjusting the item quantity. |
| Secure Transactions | All payments go through our official secure gateways, ensuring your funds are protected. |
| Real-time Processing | The surcharge is instantly linked to your active request, allowing our team to proceed without delays. |
Instruction: How to Make a Surcharge Payment
- Confirm the exact surcharge amount with our manager via the on-site live chat.
- Select or enter the required amount on this page to match the discussed total.
- Complete the payment using your preferred method.
- After payment, **manually navigate to your order chat** on our website.
- Provide the new order number to the manager to resume your service immediately.
Frequently Asked Questions (FAQ)
When should I use this product?
Only use this when requested by a support manager or when paying for a custom service previously agreed upon in the chat.
Is an IP change required for top-up?
The purchase is available to players from anywhere in the world; there is no need to change your IP address.
Where do I provide proof of payment?
You must **manually open your order chat** on our website and notify the manager of your new surcharge order number.
Is this safe for my main account?
Absolutely. The surcharge is an official technical feature of our shop to ensure flexible and accurate billing.
How fast will the manager see my payment?
Notifications are instant. To speed things up, please drop the order number into your main chat thread.