User Agreement
Version from August 19, 2024
1. General Provisions
1.1. The rules for using the website and services (hereinafter referred to as the Rules) apply to the Voodoo Games Market website located at www.voodoo.market and all related sites linked to www.voodoo.market by Voodoo Games Market (hereinafter referred to as the Site), its subsidiaries and affiliates, including Voodoo Games Market sites worldwide (collectively referred to as the Site). The Site is the property of – hereinafter referred to as the Company. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE, DO NOT USE THE SITE.
1.2. The Company reserves the right, at its sole discretion, to change, modify, add or remove portions of the rules at any time.
1.3. You are responsible for periodically checking the Rules for changes.
1.4. Your continued use of the Site after changes are posted will mean that you accept and agree to the changes.
1.5. Subject to your compliance with the Rules, the Company grants you a personal, non-exclusive, non-transferable, limited right to enter and use the Site and its services.
1.6. The brand name, logo, user interface, visual interface, including the design, structure, coordination, expression, appearance and arrangement of content (hereinafter referred to as the Content) contained on the Site belongs to the Company and is the intellectual property right of the Company.
1.6.1. All rights to any information, including but not limited to the brand name, logos, trademarks, texts, etc. - belong to their Copyright Holders (for example, the owner of computer games), such information is taken from open sources and is used for informational purposes only.
1.6.2. All rights belong to their copyright holders. The Site is not affiliated with the game developer. We are a platform for posting user services and do not claim the rights to these works, their demonstration is needed to demonstrate the services provided.
1.7. Except as expressly provided by the Rules, no part of the Site and no Content may be copied, reproduced, republished, uploaded, published, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website or other medium for publication or distribution or for any commercial or non-commercial use without the prior written consent of the Company.
2. Rules for Using the Site
2.1. You may not use any "deep link", "page scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not intentionally made available through the Site. The Company reserves the right to prohibit any such activity.
2.2. You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Company server, or to any of the services offered on or through the Site, through password mining or any other illegitimate means.
2.3. You may not probe, scan or test the vulnerability of the Site or any network connected to the Site, or breach the security or authentication measures on the Site or any network connected to the Site.
2.4. You may not reverse look-up, trace or attempt to trace any information on any other user of or visitor to the Site, or any other customer of the Company, including any Company account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site in any way that seeks to reveal any information, including without limitation personal identification or information other than your own information as provided by the Site.
2.5. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or the Company's systems or networks, or any systems or networks connected to the Site or to the Company.
2.6. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person's use of the Site.
2.7. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmission you send to the Company on or through the Site or any service offered on or through the Site.
2.8. You may not pretend that you are or represent someone else, or impersonate any person or entity.
2.9. You may not use the Site or any Content for any purpose that is unlawful or prohibited by the Rules, or to solicit any illegal activity or other activity that violates the rights of the Company or others.
3. Prevailing Force
3.1. Additional terms and conditions may apply to purchases of goods or services and to certain parts or features of the Site, including contests, promotions or other similar features, all of which will become part of these Rules.
3.2. You agree to be bound by such other terms and conditions, including, where applicable, confirming that you are of sufficient legal age to use or participate in such service or feature.
3.3. The obligations of the Company, if any, with respect to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.
3.4.The Company may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time and without prior notice.
3.5. The materials on the Site relating to products and services may be out of date, and the Company undertakes no obligation to update the materials on the Site relating to such products and services.
3.6. If there is a conflict between the Rules and agreements/offers/terms/sections published or applicable to a particular part of the Site or to any service offered on or through the Site, the latest agreements/offers/terms/sections shall prevail with respect to your use of that part of the Site or a particular service.
3.7. In the event that any agreement/offers/terms/section is found to be invalid in whole or in part, you agree that the provisions reflected in the Rules shall apply.
3.8. In the event that any of the Company's offers is recognized as invalid in whole or in part, you agree that:
3.8.1. Any property that is purchased by the agent (Company) on its own behalf, but at your expense and transferred to you (hereinafter referred to as the Property) is a digital product that is not subject to exchange or return due to the loss of such Property's marketable appearance, consumer properties and individualization item.
3.8.2. Property is purchased only for personal, family, household and other needs not related to the implementation of entrepreneurial activities
3.8.3. Property after its activation is not subject to replenishment and / or use.
3.8.4. The validity period of the Property is 6 (six) months from the date of purchase, the validity period of the site's internal balance is 5 (five) years from the date of purchase.
3.8.5.You confirm your consent to receive any notifications and calls from the Company, including, but not limited to, informational, advertising and service calls about the Company's products and services, by e-mail and to the phone number specified during registration.
3.8.6. You agree that the Company is not obligated to provide information about the terms of the purchase and sale agreement, provision of services and other agreements concluded by the Company in the context of the acquisition of the Property.
3.8.7. The Company reserves the right to provide any information about a third party with whom any agreement was concluded for the acquisition of the Property.
3.8.8. On the Site, you can place an order only for the provision of services in electronic form. The Company provides services only in electronic form and online.
3.8.9. When placing an order, you must select the quantity of Property, read the sections "Description", "Instructions", "Characteristics", "FAQ".
3.8.10. You shall pay for the order by bank transfer to the current account by transferring an advance payment in the amount of 100% of the order cost within 30 (thirty) minutes from the moment the invoice is issued. The invoice is generated automatically by creating and the client following the link to pay for the order.
3.8.11. If you do not make the payment within the specified time, such order is considered canceled and the invoice is invalid. The Company shall not bear any liability or obligation to fulfill the order in the event that you make a payment using an invalid invoice.
3.8.12. The final cost of the order includes the agency fee.
3.8.13. Banks may set an additional commission for banking transactions, which you pay separately and/or additionally.
3.8.14. The day of fulfillment of payment obligations is the day the funds are credited to the Company's current account.
3.8.15. Services are considered rendered and property transferred as soon as the order status in your personal account on the Site changes to "Completed". 3.8.16. If the service or product has not arrived or is not working, you undertake to notify us by email at support@voodoo.market or by the details specified in the "Contacts" section on the Site, with the obligatory indication of the order number within 2 (two) hours from the moment the transaction is carried out. Otherwise, we will not be able to change anything and exchange or return such service or product
4. Data, Passwords and Security
4.1. You are solely responsible for maintaining the confidentiality of the information you store for your account, including your login, password, phone number, and for any actions that occur on your behalf on the Site as a result of your failure to keep such information secure and confidential.
4.2. You may be held liable for losses incurred by the Company or any other user or visitor to the Site due to someone else using your personal account, password or account as a result of your failure to keep the account information secure and confidential.
4.3. You may not use the password, login, phone number, account of another user or visitor to the Site without the express consent of that person. The Company cannot and will not be liable for any loss or damage arising from your failure to comply with such requirement.
4.4. Unauthorized access by third parties to the property transferred to you in the manner and on the terms stipulated by the Offer does not entail the obligation of the Company to deactivate such property, as well as to provide additional property and compensate for damage caused to you by illegal actions of third parties.
4.5. The Company is not responsible for the accuracy and correctness of the information provided by you either during registration or when filling out forms on the Site when placing an order. In this regard, you bear all risks of adverse consequences.
4.6. Registration on the Site occurs by authorization through the Telegram messenger or by e-mail. You undertake not to disclose to third parties data by which third parties can or could undergo the authorization procedure on the Site on your behalf. If you suspect that such data may be used unauthorized by third parties, you undertake to immediately notify the Company by sending an email to support@voodoo.market or using the details specified on the Website in the "Help" section.
4.7. You undertake not to communicate or forward to anyone the link(s) about the order status that is generated after payment for services, due to the fact that this link may contain information related to the result of the service (for example, the login and password for the account). The Company shall not be liable in the event of the provision or loss of such a link to third parties on your part.
5. Privacy
5.1. The Company's privacy policy applies to the use of the Site and its terms are part of the Rules. The privacy policy is located at https://voodoo.market/page/privacy-policy/.
5.2. By using the Site, you acknowledge and agree that the transmission of data over the Internet is never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
5.3. You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the Site for reasons that include (but are not limited to):
5.3.1. requests from law enforcement agencies or other government agencies,
5.3.2. at your request (deletion of an account at your initiative),
5.3.3. termination of operation or material modification of the Site or any service offered on or through the Site,
5.3.4. unexpected technical problems or issues.
6. Disclaimer
6.1. THE COMPANY DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ALL INFORMATION PRESENTED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. THE COMPANY CANNOT GUARANTEE THAT ANY FILES OR OTHER DATA DOWNLOADED FROM THE SITE WILL BE FREE OF VIRUSES, CONTAMINATION OR DESTRUCTIVE FEATURES. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DISCLAIMS ANY LIABILITY FOR THE ACTS, OMISSIONS, AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH YOUR USE OF THE SITE AND/OR ANY OF THE COMPANY'S SERVICES. YOU ARE SOLELY RESPONSIBLE FOR YOUR USE OF THE SITE AND ANY SITES LINKED TO THE COMPANY. IF YOU ARE DISSATISFACTION WITH THE SITE OR ANY CONTENT, STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF LIABILITY IS PART OF THE BARGAIN BETWEEN THE PARTIES. 6.2. The above disclaimer applies to any damages and liability caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access, tort, negligence or under any other cause.
6.3. The Company reserves the right, at any time and without notice, to do any of the following:
6.3.1. modify, suspend or terminate operation of or access to the Site, or any part of it, for any reason;
6.3.2. modify or change the Site, or any part of it, and any applicable policies or terms;
6.3.3. interrupt the operation of the Site or any part thereof if this is necessary to perform scheduled or unscheduled maintenance, error correction or other changes.
7. Liability
7.1. You agree to indemnify and hold harmless the Company, its officers, directors, shareholders, predecessors, successors, employees, agents, subsidiaries and affiliates from and against any demands, losses, liabilities, claims or expenses (including attorneys' fees) made against the Company by any third party due to or arising out of your use of the Site.
7.2. If the Company suspects that the services are being acquired in a fraudulent manner and/or that violates the rights and legitimate interests of the Company and/or third parties, the Company has the right to block your account on the Site, delete the results of services obtained in this manner and cancel the services rendered/being rendered, paid for using the specified funds without refund. The Company also has the right to apply other restrictions related to the presence of suspicions specified in this paragraph, as well as for technical reasons. Submission of an application/order indicates full and unconditional agreement that the specified measures may be applied by the Company at any time without explanation and without notifying such users.
7.2.1. In the specified and other cases, the Company reserves the right to provide any information to law enforcement agencies both upon request and on its own initiative.
7.3. The Company may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company's rights or property, or with the rights or property of visitors to or users of the Site, including the Company's customers.
7.4. The Company reserves the right at all times to disclose any information that the Company deems necessary to satisfy any applicable law, regulation, legal process or request of competent governmental authorities.
7.5. The Company may disclose your information if it determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.
7.6.The Company shall not be liable, shall not provide additional services and shall not compensate for losses if you cannot use the results of the services as a result of loss, transfer, restrictions on the part of copyright holders or unauthorized access of third parties to such results, since it is bearer and does not require identification.
7.7. If the direction of the results of the services is sent via a messenger, the Company shall not be liable in connection with the loss of such results on your part, including, but not limited to, the deletion of the Company's account in the messenger.
Public Offer Agreement
Limassol
August 19, 2024
This Offer (hereinafter referred to as the Offer) is an official offer by the Company, on the one hand,
and an indefinite number of individuals to conclude an agreement for the provision of agency (intermediary) services on the terms and in the manner stipulated by the Offer.
1. Terms and Definitions
1.1. Personal Account — a personalized section of the Site with a set of user tools that allow access to the functionality of the Site, which can be accessed after the Buyer has registered on the Site.
1.2. Key — an alphanumeric code that allows the copyright holder of the computer program to identify a copy of the Computer Game or other Virtual Property and is a means of protecting the Computer Game or other Virtual Property from unauthorized use.
1.3. Virtual property - an alphanumeric code that allows the copyright holder of a computer program to identify in-program (game, virtual and other) property, such as internal virtual currency, subscription rights, etc., by acquiring and using which the User acquires the right to use such property under the conditions established by the Copyright Holder.
1.4. Skin(s) - a type of virtual property expressed in a visualized digital item within the framework of a Computer Game, by acquiring and using which the User acquires the right to use such property according to the rules and on the conditions established by the Copyright Holder of such platform.
1.5. Gift(s) – a type of virtual property, implying a Key and/or other Virtual Property within the framework of broadband platforms for direct delivery of software and content management in the form of a separate item, the transfer of which is possible only using such a platform, by purchasing and using which, the User acquires the right to use such property according to the rules and on the terms established by the Copyright Holder of such platform.
1.6. Balance replenishment – crediting virtual property according to the details specified by the User, which certifies the User's property right to purchase goods and/or services provided by broadband platforms for direct delivery of software and content management, as well as a counter obligation of such platform to accept the specified virtual property from the User in payment for the cost of goods and/or services provided by such platforms, in the amount of its face value, according to the rules and on the terms established by the Copyright Holders of such platforms.
1.7. Account creation is a type of service provided by the Company for registering a user account in the specified broadband platforms for direct delivery of software and content management on behalf of the Company, but on behalf of the User, and the subsequent transfer of such account from the Company to the User for a fee.
1.8. Property is a joint or separate reference to Key, Virtual Property, Skin(s), Gift(s), Balance Replenishment, Account Creation.
1.9. Computer Game is an artistic virtual space organized in accordance with the rules of the game, using a computer program to organize the game process. The description of the Computer Game, the procedure and conditions for its activation, as well as the system requirements for the computer necessary for its installation and playback, are contained on the Site in the sections "Information", "System Requirements", "Description" of each specific Computer Game selected by the User.
1.10. Copyright Holder – an individual or legal entity that has the right of ownership, intellectual property rights and other related rights to the Computer Game, Virtual Property, Skins(s), Gift(s), Balance Replenishment, Account Creation.
1.11. Activation — the User performing actions to enter the alphanumeric code of the Property in a special activation field specified by the Copyright Holder (applicable for Keys, Virtual Property) and/or redemption/acceptance of such Property for use according to the details specified by the User (applicable for Skins, Gifts, Balance Replenishment, Account Creation).
1.12. Website — an information system located on the website https://voodoo.market/, as well as other sites with the index in the name "voodoo market" / "voodoo market", on which the Company provides Services (not applicable to websites that have a related name and on which the Company does not provide Services), which provides the opportunity to select and purchase Services.
1.13. FAQ (Questions and Answers) - a section of the Site that provides answers to frequently asked questions, is an integral part of the Site, which may specify the essential conditions for purchasing the Service.
1.14. Order - the User performing actions aimed at purchasing goods and/or Services from the Company on the Site, by filling out the necessary forms for a specific type of goods and/or Services. Depending on the goods and/or Services purchased, the required form may not be identical.
1.15. Messenger - special software available as an application installed on a device (phone, computer, etc.) or a site on the Internet, serving as a means of communication between registered users, within which the identification data of a specific registered user is a phone number, account name, link to the account.
1.16. Parties - the Company and the User when jointly mentioned.
1.17. Company – legal entity Lanition Stadium, Limassol 3090, Cyprus
1.18. User – a fully capable individual, both registered on the Site and not registered on the Site, who has entered into an agreement for the provision of agency services for the acquisition of Property by accepting the Offer.
1.19. Services – Property offered by the Company on the Site, with the exception of goods specified in the Offer.
1.20. Offer – this Offer for the provision of agency services for the acquisition of Keys, Virtual Property, Skins, Gifts, Balance Replenishment.
2. General Provisions
2.1. The Company undertakes to enter into a purchase and sale agreement, provision of services or other agreements on the acquisition of Property on its own behalf, but at the expense of the User, and transfer such Property to the User, and the User undertakes to accept and pay for them in accordance with the terms of the Offer.
2.2. The quantity of Property, as well as other conditions that are reflected by the Company in the form in the form of fields that are mandatory to fill in (this information is displayed as a letter combination "mandatory to fill in" and/or as an artistic image "*" and/or another type by which it is possible to determine the mandatory filling in of such a form, including technical capabilities in the form of the impossibility of placing an Order without filling in the appropriate form) when placing an Order is indicated by the User when placing an Order.
2.3. The User agrees that the Property is acquired only for personal, family, household and other needs not related to the implementation of entrepreneurial activities
2.4. The Property after its Activation cannot be refilled and/or used.
2.5. Due to the political and economic situation in the world, access to the provision of certain Services may be unavailable or associated with a high risk of non-provision or only partial provision of such Services (including, but not limited to, due to the technical impossibility of provision). The list of such regions is indicated by the Company in the FAQ/Instructions section for each of the Services.
2.6. Unauthorized access by third parties to the Property transferred by the User in the manner and on the terms stipulated by the Offer does not entail the obligation of the Company to deactivate the said Property, as well as to provide additional Property and compensate for damage caused to the User by illegal actions of third parties.
2.7. The User agrees that he/she may use the Property only within the period of its validity.
2.8. The validity period of the Property is 6 (six) months from the date of purchase.
2.9. The texts and materials of any mailings, promotions in which the Site is mentioned, as well as the trademarks of the Company, must be agreed with the Company.
2.10. The User confirms his/her consent to receive any notifications and calls from the Company, including, but not limited to, informational, advertising and service calls about the products and services of the Company, by e-mail and phone number specified during registration.
3. Procedure for placing an Order
3.1. The Company provides agency (intermediary) services to the User for the acquisition of Property by concluding a purchase and sale agreement(s), provision of services and other agreements within the framework of the acquisition of such property on its own behalf, but at the expense of the User with third parties for an agency fee in the amount of 3% (three percent) of the contract price. All rights, obligations for the use, as well as the occurrence of any adverse consequences from the acquisition and use of such Property shall be borne by the User from the moment the Property is transferred to the User.
3.2. The User agrees that the Company is not obliged to provide information on the terms of the purchase and sale agreement, provision of services and other agreements concluded by the Company within the framework of the acquisition of Property.
3.3. The Company reserves the right to provide any information about a third party with whom any agreement for the acquisition of Property was concluded.
3.4. It is possible to place an Order on the Website only for the provision of Services in electronic form. The Company provides Services only in electronic form and online.
3.5. To place an Order, the User must register on the Website. The Company can also provide Services without the User registration procedure, in connection with which these users are identified with registered Users and have the same rights and obligations as Users and act on the terms of the Offer and other acts (documents) of the Company, which are posted on the website www.voodoo.market/page/terms-of-use.
3.6. The Company is not responsible for the accuracy and correctness of the information provided by the User either during registration or when filling out forms on the Website when placing an Order.
3.7. Registration of Users occurs by authorization via the Telegram messenger or by e-mail. The User undertakes not to disclose to third parties data by which third parties can or could undergo the authorization procedure on the Site on behalf of such User. If the User suspects the possibility of unauthorized use of such data by third parties, the User undertakes to immediately notify the Company by sending an e-mail to support@voodoo.market or to the details specified in the Contacts section.
3.8. The User undertakes not to communicate or forward to anyone the link(s) about the Order status, which is generated after the User has paid for the Service, due to the fact that this link may contain information related to the result of the Service (for example, login and password for the account, as part of the Account Creation service). The Company shall not be liable in the event of the provision or loss of such a link to third parties by the User. 3.9. The User forms the Order independently on the Site.
3.10. When placing the Order, the User must select the quantity of Property, read the section “Characteristics”, “Description”, “FAQ”.
3.11. Before paying for the Order, the User agrees that he/she has read and accepts the terms of the Offer, the information contained in the sections specified in paragraph 3.10. of the Offer, the User has no claims or questions within the framework of the concluded agreements, and that the User has technical, legal and other (including, but not limited to - the absence of any restrictions on the part of the broadband platform for direct delivery of software and content management where such property will be used, the absence of identical acquired Property, in connection with which, the acquired Property cannot be Activated by the User, the absence of regional restrictions on the part of the Copyright Holder) capabilities to use the Property. 3.12. The Order, including, but not limited to the cost, the amount of the agency fee, the quantity, quality, the procedure for receiving the agency report, is considered agreed upon from the moment the User pays for the Order. 4. Payment procedure
4.1. Payment for the Order is made by the User by bank transfer to the current account by transferring an advance payment in the amount of 100% of the Order cost within 30 (thirty) minutes from the moment the invoice is issued. The invoice is generated automatically by creating and the client clicking on the link to pay for the Order.
4.1.1. If the User does not make the payment within the specified time, such order is considered canceled and the invoice is invalid. The Company does not bear any responsibility, as well as obligations for counter-fulfillment of the Order in the event that the User makes payment using an invalid invoice.
4.2. The final cost of the Order includes the agency fee.
4.3. For conducting banking transactions, banks may establish an additional commission, which the User pays separately and / or additionally.
4.4.The day of fulfillment of payment obligations shall be considered the day of crediting funds to the Company's bank account.
5. Transfer of Property
5.1. Within 72 (seventy-two) hours after receiving payment, the Company:
a) In case of purchasing a service in the form of Keys and/or Virtual Property - sends such property to the User's Personal Account (applicable to registered users) and/or via a link with information about the Order (applicable to registered and unregistered users) in electronic format and notifies the User via e-mail about the readiness of the Order, as well as by displaying the Order status "Completed" in the Personal Account and/or via a link with information about the Order.
b) In case of purchasing a service in the form of Skins, Gifts, Balance Replenishment - on behalf of the Company, such property is sent through the account specified by the Company, according to the details specified by the User when placing the Order, by making an exchange on broadband platforms for direct delivery of software and content management.
c) In case of purchasing a service in the form of Creating an account - sends such property in the form of a login and password (applicable to registered users) and/or via a link with information about the Order (applicable to registered and unregistered users) in electronic format to the User's Personal Account and notifies the User by e-mail about the readiness of the Order, as well as by displaying the Order status "Completed" in the Personal Account and/or via a link with information about the Order.
In case of providing a service in the form of Keys and/or Virtual Property:
5.2. After receiving the notification, the User undertakes to save the digital key(s) of the Property specified in the Personal Account and/or via a link with information about the Order and/or in an e-mail from the Company (including in the Telegram Messenger) sent to the details specified by the User when placing the Order.
5.3. The transfer of the Property is confirmed by an e-mail (including one sent via the Telegram Messenger) from the Company about the sending of the Property by the Company to the e-mail address and/or phone number/user name, the details of which are specified by the User during registration and/or placing the Order, and/or changing the Order status to “Completed” in the Personal Account and/or via a link with information about the Order.
5.4. The email specified in clause 5.3. of the Offer and information about the completed Order, reflected in the Personal Account (applicable to registered users) or reflected via the link provided by the Company on the progress of the Order (applicable to registered users, as well as to unregistered users), is the Company's report on the agency service rendered.
In the case of rendering the service in the form of Skins, Gifts:
5.5. Notification of readiness to transfer such property by the Company to the User is a friend request and/or an exchange offer from the account specified by the Company on broadband platforms for direct delivery of software and content management, within which the User Ordered the relevant service, using the details specified by the User when placing the Order.
5.5.1. The User undertakes to accept such an application within 120 (one hundred twenty) minutes from the moment of receiving the relevant notification from the Company. If the User does not accept such an application from the Company within the specified period, the order is considered accepted and the Service rendered.
5.6. The transfer of such property is confirmed by the acceptance or refusal to accept the corresponding friend and/or exchange application by the User.
5.7. Information about the completed Order, reflected in the Personal Account (applicable to registered users) or reflected via the link provided by the Company on the progress of the Order (applicable to registered users, as well as for unregistered users), is the Company's report on the agency service rendered.
In the case of rendering the service in the form of Balance Replenishment:
5.8. This type of Property is transferred without prior notice from the Company about the transfer of the Property.
5.9. The transfer of such property is confirmed by the crediting of such Property to the User's virtual account on the broadband platform for direct delivery of software and content management, within the framework of which the User has ordered the relevant service, according to the details specified by the User when placing the Order.
5.10. Information about the completed Order, reflected in the Personal Account (applicable to registered users) or reflected via the link provided by the Company on the progress of the Order (applicable to registered users, as well as to unregistered users), is the Company's report on the agency service rendered.
In the case of rendering the service in the form of Account Creation:
5.11. After receiving the notification, the User undertakes to save the login and password for such Property specified in the Personal Account or via the link with information about the Order or in an email (including via the Telegram Messenger) from the Company sent to the details specified by the User when placing the Order.
5.12. The transfer of such Property is confirmed by an email (including sent via the Telegram Messenger) from the Company about the sending of the Property by the Company to the email address and/or phone number/user name, the details of which are specified by the User during registration and placing the Order, specified by the User during registration and/or placing the Order, or a change in the Order status to “Completed” in the Personal Account or via the link with information about the Order.
5.13. From the moment of acceptance of such Property, the User undertakes to change the received login and password within 24 (twenty-four) hours to prevent unauthorized access to such Property by third parties.
5.14. The email specified in clause 5.12. of the Offer and information about the completed Order, reflected in the Personal Account (applicable for registered users) or reflected via the link provided by the Company on the progress of the Order (applicable for registered users, as well as for unregistered users), is the Company's report on the agency service rendered.
6. Return and exchange of Property
6.1. Property is a digital product that is not subject to exchange or return due to the loss of such Property's presentation, consumer properties and individualization item.
6.2. If the Property has not arrived or is inoperable, the User, for his part, undertakes to notify the Company by sending a corresponding request by e-mail to support@voodoo.market or to the details specified in the "Contacts" section on the website with the mandatory indication of the Order number, and the Company undertakes to verify this fact within 72 (seventy-two) hours from the moment of receiving the corresponding request from the User, based on the results of which it may make one of the following decisions, indicating the reason:
a) Refuse to exchange or refund funds;
b) Exchange for other similar Services in an amount and quantity that is comparable to the amount of the refund or return the funds for the services rendered in full;
c) With the consent of the User, change the Order with the subsequent crediting of the amount of money to the User’s personal account (applicable to registered users) in the equivalent, at the cost and on the terms under which the Company concludes the contract of sale of the goods on the day of the actual conclusion of such transaction;
d) With the consent of the unregistered user, register on the Site (the unregistered user independently registers on the Site, after which he/she informs the Company of the details by which it is possible to determine that this Personal Account belongs to such user) and change the Order for the purchase and sale of goods and then credit the amount of money to the User's personal account in the equivalent, at the cost and on the terms under which the Company concludes the contract of sale of goods on the day of the actual conclusion of such a transaction;
e) Return the funds in part or in full;
f) Return the funds for the services rendered minus the agency fee, as well as the expenses incurred.
6.2.1. Such a decision is sent in a response or a new e-mail in the manner used by the User when contacting.
6.3. If the Property has not arrived due to incorrect data provided by the User when placing the Order (including, but not limited to, failure to comply with the requirements and recommendations specified by the Company in the sections “Information”, “Characteristics”, “Description”, “FAQ”, as well as failure to comply with the conditions specified in the Offer), such Property is not subject to return or exchange.
6.4. If the User has not transferred the funds for the Order in full or if within 1 (one) hour in the Personal Account (applicable to registered users) or via the link provided by the Company on the Order status (applicable to registered and unregistered users) for the Order the Order status is not displayed as "Completed", such user undertakes to contact the Company with a written request by e-mail support@voodoo.market or via the details specified in the "Contacts" section on the Website indicating the Order number, as well as a brief description of the problem that has arisen within 70 (seventy) hours from the moment of payment.
6.4.1. If the User complies with the terms specified in clause 7.4. of the Offer, the Company undertakes to make one of the following decisions and notify the User thereof:
a) With the consent of the User, change the Order with subsequent crediting of the amount of money to the User's personal account (applicable to registered users) in the equivalent, at the cost and on the terms under which the Company concludes the contract of sale of goods on the day of actual conclusion of such transaction;
b) With the consent of an unregistered user, register on the Site (an unregistered user independently registers on the Site, after which he informs the Company of the details by which it is possible to determine that this Personal Account belongs to such a user) and change the Order for the sale of goods and subsequent crediting of the amount of money to the User's personal account in the equivalent, at the cost and on the terms under which the Company concludes the contract of sale of goods on the day of actual conclusion of such transaction;
c) Return the funds partially or in full;
d) Return the funds for the services rendered minus the agency fee and expenses incurred;
e) Refuse to return the funds.
6.4.2. If the User contacts the Company after the period specified in clause 6.4. of the Offer, the Company has the right to refuse to return and/or exchange the Property.
6.4.3. The Company notifies such user of the decision made by sending a reply or a new letter in the same way that the User used when contacting.
6.5. In the event of a refund to the User, commissions and any other services provided by banks when paying for the Order are not subject to reimbursement.
7. Liability
7.1. If the Company suspects that the Services are being acquired in a fraudulent manner and/or in violation of the rights and legitimate interests of the Company and/or third parties, the Company has the right to block the User's account on the Site (applicable to registered Users), delete the Property received by the User in this manner and cancel the Services paid for using the specified funds without refund. The Company also has the right to apply other restrictions related to the presence of the suspicions specified in this paragraph, as well as for technical reasons. Submission of an application/Order for Property indicates full and unconditional agreement that the specified measures may be applied by the Company at any time without explanation and without notifying such users.
7.1.1. In the specified and other cases, the Company reserves the right to provide any information to law enforcement agencies both upon request and on its own initiative.
7.2. The Company shall not be liable, shall not provide additional Property and shall not compensate for losses if the User cannot use the Property as a result of loss, transfer, restrictions on the part of the Copyright Holders or unauthorized access of third parties to the Property, since it is bearer and does not require identification.
7.3. If the Property is sent via Messenger, the Company shall not be liable in connection with the loss of such Property by the User, including, but not limited to, the deletion of the Company account in Messenger by the User.
7.4. In the event of failure to comply with paragraphs 2.5., 2.6., 2.7., 3.8., 3.10. of the Offer by the User, the Company shall not be liable for the inability to use such Property.
8. Jurisdiction
8.1. The Parties agree to the mandatory pre-trial procedure for resolving disputes by sending the User's claim by e-mail to admin@voodoo.market indicating "Pre-trial claim" in the subject line. The Company undertakes to respond to the claim within 15 (fifteen) business days from the date of receipt of such letter.
8.2. Disputes arising between the Parties during the execution of the Agreement, which are not resolved by the parties in the claim procedure, are referred for consideration to the jurisdiction established by the current legislation of the Republic of Cyprus.
9. Other conditions
9.1. The Company reserves the right to make any changes to the Offer at any time without prior notice to the User. Information about the specified changes and the moment of entry into force of such changes is available on the Site. The User independently monitors such changes on the site https://voodoo.market/page/terms-of-use.
9.2. In cases where the information on the Order in the Personal Account and the link with information on the Order contradict each other, the Parties have come to an agreement that the reliable information is the information displayed in the Personal Account.